Pixajoy (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains:

• What information we collect.
• How we use and protect it.
• Your rights under the Personal Data Protection Act (PDPA) and other applicable laws.

By using our mobile app or website, you agree to this Privacy Policy.

We may collect the following:

1. Personal Data
   • Name, email, phone number, address.
   • Payment and billing details (processed securely by payment gateways).
2. Non-Personal Data
   • Device type, browser, IP address.
   • Usage statistics (pages visited, time spent).
3. Uploaded Content
   • Photos, designs, and other files you submit for product creation.

We use your data to:

• Process and deliver your orders.
• Communicate order status, offers, and updates.
• Improve app and website functionality.
• Provide customer support.
• Comply with legal obligations.

• Personal data is retained only as long as needed to fulfil the purpose collected.
• Account deletion request: You may request to delete your account and associated personal data at any time.

We use services from third-party vendors, which may place cookies or similar tracking tools on our app/website.

• Examples: Analytics services, advertising networks, payment processors.
• These third parties may collect data such as viewing activity or device identifiers.
• Their collection and usage are governed by their own privacy policies.
• You can reject cookies in your browser or device settings, but some features may not work.

• Used to remember preferences, improve performance, and personalise experiences. You can disable cookies in your browser/app settings.

• Encrypted payment processing.
• Secure servers and limited data access.
• Regular security audits.

Under the PDPA and applicable laws, you can:

• Request access to your personal data.
• Correct inaccurate data.
• Withdraw consent (may affect your use of the service).
• Request deletion of your account.

• If you have any questions about these Privacy Policy, please contact our customer service team.