The additional or extra charges could be due to multiple factors such as:
- Additional pages: Default pages for Mini Softcover is set as 48 pages while your FREE voucher entitles for 36 pages. You are required to manually delete 12 pages in your project to avoid additional upgrade fees.
- Cover Option: Make sure the cover type is softcover as per voucher entitles.
- Creating a product with different product specifications from your voucher
- Shipping fee: Shipping Fee is excluded. May refer shipping fee at https://www.pixajoy.com.my/Delivery
You may check your purchase voucher specification and change it to the correct one.