How do I add multiple projects from the Online Editor into the same cart and check out together?

Please follow these steps to add multiple projects to your cart and complete your order:

1. Select the project you want to submit from My Project and click the “Order” button.

2. Click the “Order” button for your chosen project on the top right, and it will be added to your cart automatically at cart.

3. To add more projects, click the “Add Project” button at the bottom right, then follow steps 1 and 2 again.

4. Once all projects are in your cart, you can proceed to finalize your order by clicking the “Next” button.

Make a Photo Prints via Online Editor

1. Start your project via Online Editor here by choosing the size and clicking Create Now

2. Simply upload your favourite photos into the editor by clicking the Add Pictures Button.

3. Edit the printing part of photo for the best results before submitting the order to avoid cut-offs.

Note: Our product printing size may differ from your photo size, which can result in cut-offs if the printing part is not checked and edited.

i) Click the Edit (Pencil) button at bottom left of EACH photo.

ii) Hold and Drag the resize icon

iii) Click APPLY when you get the position

Reminder:

The trimming will be 2mm from every edge
Please distance the important parts of the photo (faces, head, text, etc.) at least 5 mm from the bleed line

Screen View and Actual Printed

4. Once completed, click the Order button to submit your order.

5. Select the product spec, apply your voucher code upon check-out to redeem your product and make the payment accordingly. (You can skip the voucher redemption steps if you don’t have any voucher code)

6. Once the order is submitted, you can review your order status at any time by visiting your account at https://www.pixajoy.com.my/dashboard/orders

Make a Photo Book via Online Editor

1. Start your project via Online Editor at https://www.pixajoy.com.my/photo-books and choose your preferred templates.

2. Click Create Now to choose your book specification.

3. Select the book specification (Orientation > Size > Type > Binding) and click Create Now to start creating the project.

4. Simply upload your favourite photos into the editor and start designing. Once completed, click the Order button to submit your order.

5. Select the product spec, apply your voucher code upon check-out to redeem your product and make the payment accordingly.
(You can skip the voucher redemption steps if you don’t have any voucher code) 

6. Once the order is submitted, you can review your order status at any time by visiting your account at https://www.pixajoy.com.my/dashboard/orders

Make a Mini Softcover 6″ x 6″ Photo Book via Pixajoy Mobile App

1. Download the Pixajoy application from the App Store or Google Play Store.

2. Launch the Pixajoy Application and choose the 1 Minute Book option.

3. Choose the Orientation: Square, Size: 6” x 6”, then click on Buy Now.

4. Select your favorite templates and click Create Now to begin your project.

5. Select and upload your favourite photos from your album to get started.

6. Get started on your book design using the tools at the bottom. Insert your photos by dragging them into the picture box. Once you’re finished, click the Order button.

7. Name your project and check it to proceed with submitting your order.

8. Select the cover finishing, paper type and apply your voucher code before checkout. (You can skip the voucher redemption steps if you don’t have any voucher code)

9. Select your shipping address, choose a shipping method, and proceed to make your payment by selecting a payment method.

10. After you’ve placed your order, you can view your order status by clicking the Profile button and choosing My Orders.

Make a Mini Softcover 6″ x 6″ Photo Book via Online Editor

1. Start your project via Online Editor at https://www.pixajoy.com.my/photo-books and choose your preferred templates.

2. Click Create Now to choose your book specification.

3. Select the book specification (Orientation > Size > Type > Base Pages) and click “Create Now” to start creating the project.

4. Simply upload your favourite photos into the editor and start designing.

Once completed, click the Order button to submit your order.

5. Select the product spec, apply your voucher code upon check-out to redeem your product and make the payment accordingly. (You can skip the voucher redemption steps if you don’t have any voucher code) 

6. Once the order is submitted, you can review your order status at any time by visiting your account at https://www.pixajoy.com.my/dashboard/orders

How to set Google Chrome as the default browser?

1. Click on the “Customize and Control button” on the top right side of Google Chrome and click on the “Setting” button.

2. Look for “Default Browser” in the left panel and click the “Make default” button.  

3. Google Chrome is your default browser now.

4. Alternatively, it can also be set from Windows Settings by selecting Apps & features

5. Click “Default apps” and select Google Chrome as the default Web browser.

Why does my shopping cart or project display a “Payment In Progress” countdown, stopping me from completing the payment?

From My Project
From My Cart

This issue usually occurs due to a payment failure or user-initiated cancellation before the payment is fully processed in our system.

Please wait for the 15-minute countdown in your shopping cart to complete.

Once the “Payment in Process” timer ends, refresh your cart page and try submitting your project again.